How you can win $1000 off your rates

Rate notices are on their way and due for payment by Friday, February 23.

There’s a simple way Sunshine Coast ratepayers can put themselves in the running to save $1000 off their bill.

Sunshine Coast Finance Portfolio Councillor Ted Hungerford said ratepayers could give themselves a chance to win with just two easy steps.

“Ratepayers who pay their rates online and sign up to receive their future rate notices by email will put themselves in the running to win $1000 off their next rate bill,” Cr Hungerford said.

“Ratepayers who already receive their rate notices by email will automatically be in the running to win if they pay their current rate bill via one of the convenient secure online options which are included on your rate notice.

“Ratepayers who still get their rate notices by traditional post can put themselves in the running to win by registering for a MyCouncil account or logging in to an existing account and changing their rate notice delivery method to email, before 5pm on Wednesday, February 21.

“You can create your own MyCouncil account on Council’s website and once you’ve done that or  logged into your existing account, all you need to do is click on ‘Update your rate notice delivery’ under the Property and Rates section on your MyCouncil dashboard, and change to email.

Why email is so much better than snail mail

“Receiving rate notices by email rather than traditional post is more environmentally friendly and registering for a MyCouncil account enables residents to access a wide range of convenient and secure online options.

“You can register pets, request services and business owners can also register to access a range of business services through MyCouncil and your information is only viewable by you.”

You’ll find a step-by-step guide to setting up your MyCouncil account on Council’s website here is a range of convenient online payment options available to pay your rates, including BPAY and by phone on 131 816. Check your rate notice to see all the ways you can pay.

To assist with online or over-the-phone payments, property owners will need their payment reference number, found on their rate notice.

Council also has a direct debit option, which can be set up to pay rates in full by the due date, to make life easier for busy ratepayers. Ratepayers who cannot make payment by the due date (5pm, Friday February 23) are encouraged to enter into a payment arrangement by logging into MyCouncil or by contacting council before the due date.

You can also set up a payment arrangement online via Council’s website.

Payment arrangements for your January rate notice need to be set up before the due date for payment of Friday February 23, with payments being made over the six-month rating period up to June 30, 2024.

For rate enquiries, email Council at or contact Council between 8.15am and 5pm, Monday to Friday.

Residents are urged to be aware of bogus emails requesting payment of rates.

Please note that Council never asks for rates to be paid to a BSB and account number. Please pay your rates using the methods printed on your rate notice. Please contact Council directly if you have any questions.

If anyone receives an email and recognises it as a scam, the matter can be reported online to

Anyone who has received an email of this nature and paid money to the emailer is encouraged to contact Policelink on 131 444 so that the matter can be investigated.



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